Privacy Policy

Last Updated: 6 May 2024

 

Personal Information

This privacy notice explains how we collect, use and process your personal information when you are visiting our “website”  https://www.becketlondon.com on computer or mobile device, social media channels, make a purchase or contact us by email or telephone. Your privacy is important to us, if you have any questions, please contact us at: info@becketlondon.com.

 

We collect the following information to provide services and goods, including delivery and the operation of customer accounts and guarantees:

  • Name
  • Email address
  • Telephone number
  • Addresses (shipping and billing)
  • Date of birth
  • Gender
  • Purchase or account history
  • Payment details (including card or bank information for transfers and direct debits)
  • Enquiry data

 

We collect or use the following information for service updates or marketing purposes:

  • Name
  • Email address
  • Telephone number
  • Marketing preferences
  • Location data
  • Website and app user journey information

 

Lawful Bases

We collect personal information from the customer directly. Our lawful bases for collecting or using personal information to provide services and goods, for the operation of customer accounts and guarantees and service updates or marketing purposes are:

  • Consent
  • Contract

 

Retention Schedule

The criteria used to determine our retention period is the length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services).

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal data.
  • Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 

How to Contact Us

If you have any queries about this Privacy Notice or to make a data protection rights request, please contact us at: info@becketlondon.com.